Support Sales support and system design support are provided by SPLnet Authorized Resellers. Please email us with a description of your requirements and your contact information. We will coordinate with one of our Authorized Resellers to contact you. To discuss how we can assist your organization or for sales questions, call us or send us an email. Phone: +1 847-676-9177 Email Support Hours of operation are between 9am and 5pm United States Central Time.   Downloads Below are tables of the downloads currently available. The documentation is saved as Adobe PDFs, the photos are saved as hi-res JPGs (some photos are 72dpi), and the logos are saved as JPG and EPS files.   Return Shipping Label STI-ReturnShippingLabel.pdf   Warranty and Logos Warranty, Repair, and Return Policy     STI-Warranty_9.pdf (Effective 16 November 2015)     Logos     JPG: SPLnetLogo.jpg JPG: STILogoSmall.jpg EPS: STILogo.eps   Documentation Product Data Sheet Summary Sheet Comparison Chart User Guide Hi-Res Photos Model 100 SPLnetds_7.pdf SPLnetSummary_2.pdf SPLnetComparisonChart_1.pdf Model100QuickStartGuide_5.pdf M100F-B.jpg M100B-B.jpg M100T-B.jpg M100Mic-B.jpg SPLnetApplet-B.gif Model 112     SPLnetComparisonChart_1.pdf Model112QuickStartGuide_2.pdf M112F-B.jpg M112B-B.jpg M112T-B.jpg M112wCLT-B.jpg Model 121 Model 122         M121-B.jpg M122-B.jpg   SNMP Downloads Model 100 MIB File STI Capabilities MIB File File: M100-MIB.mib (zipped) Current released version. 3.12 Released: 20-Jan-2010 Size: 52,467 bytes File: STI-CAPABILITIES.mib (zipped) Released: 13-Dec-2007 Size: 2,068 bytes   TFTP Server Status (tftp.splnet.net) DSP Firmware Java� Applet Change Notes Model 100 File: m100v31.bin Current version: 3.12 Released: 14-Feb-2013 Size: 40,518 bytes Model 112 File: m112v31.bin Current version: 3.12 Released: 14-Feb-2013 Size: 40,272 bytes File: spl3.jar Current version: 3.10 Released: 27-Jan-2009 Size: 22,381 bytes Coming soon.   SNMP Support Agent Guides MIB Files SPLnetSNMPAgent Guide_16.pdf (For MIB version 3.12) SPLnetSNMPAgent Guide_15.pdf (For MIB version 3.10) SPLnetSNMPAgent Guide_14.pdf (For MIB version 3.00) SPLnetSNMPAgent Guide_10.pdf (For MIB version 2.02) SPLnetSNMPAgent Guide_9.pdf (For MIB version 2.01) M100-MIB.mib (zipped) (Version 3.12; 20-Jan-2010; 52,467 bytes) M100-MIB-v310.mib (zipped) (Version 3.10; 20-Jan-2009; 49,847 bytes) M100-MIB-v300.mib (zipped) (Version 3.00; 27-Jun-2008; 44,627 bytes) M100-MIB-v202.mib (zipped) (Version 2.02; 21-Jan-2008; 41,370 bytes) M100-MIB-v201.mib (zipped) (Version 2.01; 10-Dec-2007; 39,724 bytes)   Software Downloads SPLcapture Trial Software SPLcapture Software SPLview Software SPLcaptureTrialSetup_v110.zip SPLcaptureSetup_v121_Nu.zip A USB security dongle is required for operation. Dongles are available from Studio Technologies, Inc. SPLviewSetup_v12.zip SPLviewHelp_1.pdf SPLviewSetup2_Beta.zip A USB security dongle is required for SPLview2 operation. Dongles are available from Studio Technologies, Inc.     SPLnet Model 100 Help SPLnet Model 112 Help   Copyright 2018 Studio Technologies, Inc. All rights reserved.